Pairbo ("the App") provides gifting experiences, product enhancements, and related store functionality ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
When you install the App, we are automatically able to access certain types of information from your Shopify account, including:
Additionally, once you have installed the App, we may collect certain information outside of Shopify APIs related to App usage and operation, including:
We collect information through your Shopify account and through technologies used to operate, secure, and improve the App. These technologies may include:
Cookies, which are data files placed on a device or computer and may include anonymous unique identifiers. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
Log files, which track actions occurring within the App and collect technical information such as IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
Web beacons, tags, and pixels, which are electronic technologies used to understand interactions with the App and measure usage patterns.
Analytics and diagnostic technologies, which help us monitor App performance, troubleshoot issues, improve functionality, and understand aggregate usage trends.
We use the information available through Shopify and information collected through the App in order to provide the Service and operate the App.
Additionally, we use this information to:
We do not use collected information for behavioral or targeted advertising purposes.
We may share information with third-party service providers that assist us in operating, maintaining, and improving the App. These providers may include Shopify and Shopify APIs, cloud hosting and infrastructure providers, analytics and monitoring providers, database and storage providers, and other technical service providers necessary to support App functionality.
We share only the information reasonably necessary for these providers to perform services on our behalf.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we may have with you, or otherwise to pursue our legitimate business interests listed above.
Additionally, please note that your information may be transferred outside of Europe, including to the United States.
We retain information only for as long as necessary to provide and operate the App, comply with legal obligations, resolve disputes, and enforce agreements. Information may also be retained for backup, analytics, security, and operational purposes unless and until deletion is requested where applicable.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at:
support@pairbo.com
Mailing Address: Available upon request.
Last updated: May 19, 2026